Contact Us
Got a question, spotted something we’ve got wrong, or want to work with us? We read every message. Pamtree is an independent affiliate run by a small editorial team — here’s how to reach us, and what we can (and can’t) help with.
Email us
The quickest way to reach the editorial team is by email at [email protected]. We aim to reply within 2–3 working days.
What to get in touch about
- Corrections & feedback — an out-of-date bonus, a broken link, or a factual slip in a review? Tell us and we’ll fix it fast.
- Editorial & partnerships — operators, agencies and media enquiries.
- How we work — questions about how we test and rank sites; our About page sets out the methodology.
What we can’t help with
We’re an independent review and comparison site, not a casino operator. We can’t access your account, take deposits or pay out withdrawals, release bonuses, or settle disputes. For anything to do with your account — ID verification, a stuck withdrawal, a bonus query — you’ll need to contact that casino’s own support team directly.
Gambling support
If gambling has stopped being fun, please don’t wait on an email reply — free, confidential help is available 24/7 on the National Gambling Helpline at 0808 8020 133. See our Responsible Gambling page for more options.
Last updated: 2026-06-19